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Bigin by Zoho CRM
Pipeline-centric CRM built for small businesses — simpler than Zoho CRM, more powerful than a spreadsheet, with a free plan and 15-day trial.
salesfree
About Bigin by Zoho CRM

Bigin by Zoho CRM is a streamlined, pipeline-focused CRM designed specifically for small and micro businesses that find traditional CRMs too complex or expensive. Built by Zoho, it offers the core features SMEs actually need — contact management, deal pipelines, workflow automation, and multi-channel communication — without the overwhelming feature set of enterprise tools. It supports team pipelines for sales, onboarding, support, and more, and integrates natively with Zoho's wider ecosystem. Bigin is available on iOS, Android, and web, making it ideal for mobile-first small business teams.

Key Features
  • Pipeline management with multiple team pipelines
  • Contact and lead management
  • Workflow automation for routine tasks
  • Multi-channel communication (email, phone, WhatsApp, social)
  • Free plan for single users
  • Native mobile apps for iOS and Android
  • Integration with Zoho suite and third-party apps
  • Custom fields and record types
  • Team collaboration and activity tracking
  • Built-in analytics and dashboards
  • 15-day free trial, no credit card required
  • Zoho Marketplace add-ons
Use Cases
Small businesses replacing spreadsheets with their first CRMFreelancers and solopreneurs managing client pipelinesSMEs needing a lightweight CRM that integrates with Zoho Books or Zoho MailService businesses tracking customer onboarding and support workflowsMobile sales teams needing a CRM accessible from any device

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Pricing
free

Free plan for 1 user (500 records, single pipeline). Express $7/user/month (annual) — 3 team pipelines, 50,000 records. Premier $12/user/month (annual) — 5 pipelines, 100,000 records. Bigin 360 $18/user/month (annual) — 15 pipelines, 1 million records. Monthly billing available at higher rates. 15-day free trial on all paid plans.

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