CO
Convin.ai
Generative AI conversation intelligence for sales, support, and collections call centres.
salespaid
About Convin.ai

Convin is a conversation intelligence platform that employs Generative AI to empower customer-facing teams. Designed for the dynamic environments of sales, support, and collection call centres, Convin analyses 100% of customer interactions to surface insights, automate QA, and coach agents.

Key Features
  • 100% call analysis
  • Automated QA scoring
  • AI agent coaching
  • Compliance monitoring
  • Real-time agent assist
  • CRM integration
  • Sentiment analysis
  • Performance dashboards
  • Conversation search
  • Multilingual support
Use Cases
Contact centre QA automationSales team coachingCollections performance improvementCompliance monitoringCustomer experience analytics

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