Odoo CRM is the sales and customer relationship management module within the Odoo open-source business platform. It provides a visual Kanban pipeline, lead management, activity scheduling, email integration, and detailed reporting — all natively connected to Odoo's 80+ other modules including accounting, inventory, marketing, and HR. Odoo is available as a cloud-hosted SaaS product or self-hosted on-premise, making it highly flexible for businesses that want full control over their data. The CRM module alone is free for a single user under the "One App Free" plan, making it one of the most cost-effective CRM options for growing SMEs.

• Visual Kanban pipeline with drag-and-drop deal management
• Lead and opportunity management
• Email integration and activity scheduling
• Automated lead assignment and scoring
• Integration with 80+ Odoo apps (accounting, inventory, HR, marketing)
• Customer portal and communication history
• Customisable sales stages and pipelines
• Reporting and forecasting dashboards
• Mobile app for iOS and Android
• Open-source — self-hostable for full data control
• One App Free plan (CRM only, unlimited users)
• Live chat and VoIP integration