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Tidio
AI-powered customer service platform combining live chat, chatbots, and help desk to automate support and boost sales.
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About Tidio

Tidio is a comprehensive customer service solution designed for small and medium-sized businesses. It integrates a live chat widget, AI-powered chatbots (Lyro), and a shared inbox for managing customer conversations from various channels. Tidio aims to enhance customer satisfaction and sales by providing instant support, automating repetitive tasks, and offering personalised experiences. The platform is trusted by over 300,000 businesses and offers a range of features to streamline customer support and engagement.

Key Features
  • Live chat widget
  • AI chatbots (Lyro)
  • Help desk and shared inbox
  • Automation flows
  • Integrations with Shopify, WordPress and more
  • Mobile SDK
  • Analytics and reporting
  • Customisable chat widget
Use Cases
24/7 automated customer supportLead generation and qualificationIncreasing sales through proactive engagementHandling enquiries across multiple channelsStreamlining support workflows

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Pricing
$24.17/month

Free plan with basic features. Starter $24.17/month (100 billable conversations). Growth $49.17/month. Premium plans custom priced. Lyro AI Agent add-on available separately.

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Company
Tidio

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